{"id":3880,"date":"2014-01-07T12:35:13","date_gmt":"2014-01-07T17:35:13","guid":{"rendered":"http:\/\/www.airtight.co\/?p=3880"},"modified":"2014-01-07T12:35:13","modified_gmt":"2014-01-07T17:35:13","slug":"production-at-airtight","status":"publish","type":"post","link":"http:\/\/www.gregcrumpton.com\/blog\/production-at-airtight\/","title":{"rendered":"Production at AirTight"},"content":{"rendered":"

\"AirTight<\/a>Service. Scheduling service. Logistics. Ordering replacement parts. Site Coordination. This all sounds very simple & systematic doesn\u2019t it? These are just a few of the functions of a service company; Our service company. We do these and a whole lot more. Nothing robotic or insignificant here, rather \u2026 every move matters \u2013 similar to the pit crew of a racing team. AirTight\u2019s Production crew is our \u201cpit crew\u201d of service which we call \u201cproduction\u201d and is comprised of: Kate Wehner and Linda Dominick, both with over 7 years of service, Mandy Baumgart with nearly 6 years, Sandy Thuan with over 2 years and finally, Rachel Daschler and Bruce Wright approaching 2 years.
\nWe all know great teams are made up of many players. This article is to show-case & highlight our behind the scenes players. Our Production Team. When I think of this group, three words come to mind: Knowledge, Diversity and Excellence.<\/p>\n

Knowledge:<\/strong> Whether individual or shared, they are continuously compounding their knowledge through individual and collective experiences. Whether living through a compressor replacement in the rain or an in-house bearing training session, all the way to a walk-through\/tour of AirTight\u2019s experience center and review of our in-house training program HVAC 101 with local property managers. The Production crew is stretching daily to gain and maintain industry, critical environment and company understanding.<\/p>\n

Diversity:<\/strong> Production is comprised of many diverse backgrounds and skill sets. From a crane coordinator, printing expert, paralegal work, former HVAC industry experience, supply chain experience, a multitude of customer service experiences along with AirTight experience and training; AirTight is diversified.<\/p>\n

Excellence:<\/strong>\u00a0Whether coordinating a proper response to a service need, ordering appropriate replacement parts & supplies for scheduled repairs or in their weekly labor scheduling to map out the upcoming labor requirements: Production is tweaking, working, re-working and strategizing for the most efficient, right-fit solutions.<\/p>\n

What does all of this mean for you? In summary, AirTight\u2019s Production team is built upon the best talent that we can find. Our group understands \u201cthe whole\u201d and is not looking for or at \u201cthe one\u201d. Production consistently strives for an understanding of why we do what we do. Why it\u2019s important to establish an open line of communication with a new customer \u2026 beginning with defining how that first invoice will be paid down to why a faulty compressor diagnosis at 4:45pm, resulting in a unit being down & out-of-service requires problem solving and processing as if it were found at 12:45pm due to being a 24×7 facility. Even though the site contact may state, \u201cit can wait until Monday when she returns\u201d, we do not wait. Production is not in the business of taking orders and passing that order along. Production is in the business of understanding our operation from office to field, through sales and then understanding your business so that we, as a company, can understandably meet and exceed your needs and help you.<\/p>\n

For those readers whose business we have earned, you may be reading this and saying \u201cyes, this is and has been my experience\u201d, Thank You for trusting in us. For those reading whom we have not yet had the opportunity to earn your business, put us to the test. Production is one cog in our wheel between sold and serviced. We look forward to continuing our existing customer\u2019s service and to serving new needs.<\/p>\n","protected":false},"excerpt":{"rendered":"

Service. Scheduling service. Logistics. Ordering replacement parts. Site Coordination. This all sounds very simple & systematic doesn\u2019t it? These are just a few of the functions of a service company; Our service company. We do these and a whole lot more. Nothing robotic or insignificant here, rather \u2026 every move matters \u2013 similar to the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-3880","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/posts\/3880"}],"collection":[{"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/comments?post=3880"}],"version-history":[{"count":0,"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/posts\/3880\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/media?parent=3880"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/categories?post=3880"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.gregcrumpton.com\/blog\/wp-json\/wp\/v2\/tags?post=3880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}